Product Support

Product technical support

This is the technical support related to use of product features and product issues. We will help you resolve issues faster and provide ongoing technical recommendations.

The HiConversion product experts dedicated to your success

A technical support representative will assist you via email with general technical support questions related to your HiConversion Subscription. Familiar with HiConversion technology, the technical representative will be able to resolve your technical roadblocks faster as well as provide strategic guidance to avoid any potential roadblocks on the horizon.

Here’s what’s included:

green-checkmark Account Setup – account setup assistance including one time provisioning of custom goals and event tracking.

green-checkmark Support: e-mail access to technical support reps for web tickets.

green-checkmark Technical Assistance: case escalation to the engineering team for replicable product issues

Summary

Cost: FREE
Billing: n/a
Ordering: n/a

This service is for you if:

green-checkmark You are a casual user of HiConversion
green-checkmark You are advanced user who needs minimum help
green-checkmark You are early in adaption of CXO

Questions? Or think you might be interested?