BigCommerce Integration

Easy to follow instructions for installing HiConversion on BigCommerce


BigCommerce App

Before you start …

1. Create HiConversion Account

If you do not have your HiConversion Account already please sign up.

2. Get your Site ID

Copy your site id from the site settings page in your account. You can get to it by using the dot menu or by clicking your site name in the upper right.

App Installation Steps

1. Get the app

Visit Our App on the BigCommerce Apps and Integrations site.

You may have to log in.

Once logged in, you will be taken to the app description page. Peruse at your leisure, and click “Install” button when ready.

You will be asked to confirm permissions. Click “Confirm” to continue.

You will then be directed to the HiConversion app!

2. Set up your account

Remember that Site ID you copied earlier? Just paste that into the field “Site ID” and click “Submit”.

And that’s it. You’re ready to start optimizing!


Some merchants who use custom themes may find the HiConversion tag missing on some page classes, most commonly Checkout page. If you are experiencing this issue, follow the steps below to resolve it.

1. Create a copy of your current theme

2. Click “Edit Theme Files” of your newly-copied theme . . .  > Edit Theme Files

3. In theme file navigator, open templates > pages > checkout.html

4. Add snippet {{{head.scripts}}} to top of file

5. Save file

6. Repeat steps 3-5 for all pages where HiConversion tag is not running

7. Navigate back to Dashboard > Storefront > My Themes

8. Apply copied theme

9. Navigate to your site’s checkout to confirm HiConversion tag placed correctly

End Result…

HiConversion’s BigCommerce integration is introduced to minimize the effort needed to collect web visitor activity data, to configure site properties, and to enable ongoing optimization without any IT support.

Data Collection

This one time connector activation replaces site tagging required by traditional web analytics solutions.

Virtual Customization

The connector is designed to automatically detect site configuration properties, like conversion goals or page classes.

Site Map

HiConversion’s visual point and click admin interface enables you to customize your setup without any need for additional tagging or IT support.