This is the technical support related to use of product features and product issues. We will help you resolve issues faster and provide ongoing technical recommendations.
A technical support representative will assist you via email with general technical support questions related to your HiConversion Subscription. Familiar with HiConversion technology, the technical representative will be able to resolve your technical roadblocks faster as well as provide strategic guidance to avoid any potential roadblocks on the horizon.
Account Setup – account setup assistance including one time provisioning of custom goals and event tracking.
Support: e-mail access to technical support reps for web tickets.
Technical Assistance: case escalation to the engineering team for replicable product issues