Technical And Campaign Support

Accelerated revenue growth and long-term guidance with strategic and technical needs.

Considering this service option?

World-Class Technical and Optimization Support

For those marketers who want to achieve big results but need some long-term guidance on how to do it, this service addresses all of your needs. Whether you are new to customer experience optimization or want to accelerate the success you are already seeing, this package will help you achieve your goals.

The HiConversion experts dedicated to your success:

Optimization Success Manager: An Optimization Success Manager (OSM) on the Premier Services Team to provide strategic customer experience optimization advice as well as help to plan and build one full funnel multivariate customer experience optimization campaign. The OSM is 100% focused on making sure you are able to see success. In addition, your OSM will serve as your primary contact and internal advocate here at HiConversion.

Dedicated Account Manager: A Dedicated Account Manager (DAM) to assist via phone or email with general technical support questions related to your HiConversion Subscription. Familiar with your HiConversion account and custom implementation, the DAM will be able to resolve your technical roadblocks faster as well as provide strategic guidance to avoid any potential roadblocks on the horizon.

Here’s what’s included:

green-checkmark Account Setup – account setup audit including provisioning of custom goals and event tracking.

green-checkmark Support: priority access to senior technical support reps for web tickets.

green-checkmark Account Manager: access to a designated account manager

green-checkmark Technical Assistance: access to an engineer – includes custom variable coding – up to four (4) hours per month

green-checkmark Optimization Strategy: access to dedicated Optimization Success Manager to get strategic help with every aspect of your campaign – up to one (1) hour per month
green-checkmark Turnkey Campaign: white glove services that include design of a multivariate campaign, technical implementation, and QA testing – equivalent to hundreds of simultaneous A-B tests – up to one (1) campaign per year

For more details, you can also download the official services description here.

Summary

Cost: $7,800 – annual cost
Billing: paid in 12 monthly installments – $650/month
Ordering: click here to request the service

This service is for you if:

green-checkmark You want premium access to HiConversion support
green-checkmark You want engineering assistance
green-checkmark You want ongoing assistance on optimization campaigns

Questions? Or think you might be interested?