Technical Support

Personalized technical assistance with your customer experience optimization campaigns.

Considering this service option?

Technical support tailored to your optimization needs

This package is designed to give you personalized access to a designated account manager (DAM). Developing a relationship with a DAM establishes a deeper context for your business and technical needs. This context will help you resolve issues faster and provide ongoing technical recommendations.

The HiConversion expert dedicated to your success

A Dedicated Account Manager (DAM) to assist via phone or email with general technical support questions related to your HiConversion Subscription. Familiar with your HiConversion account and custom implementation, the DAM will be able to resolve your technical roadblocks faster as well as provide strategic guidance to avoid any potential roadblocks on the horizon.

Here’s what’s included:

green-checkmark Account Setup – account setup audit including provisioning of custom goals and event tracking.

green-checkmark Support: priority access to senior technical support reps for web tickets.

green-checkmark Account Manager: access to a designated account manager

green-checkmark Technical Assistance: access to an engineer – includes custom variable coding – up to one (1) hour per month

For more details, you can also download the official services description here.

Summary

Cost: $4,200 – annual cost
Billing: paid in 12 monthly installments – $350/month
Ordering: click here to request the service

This service is for you if:

green-checkmark You are a subscriber to one of paid SaaS editions
green-checkmark You want premium access to HiConversion support
green-checkmark You want programming assistance on your next campaign

Questions? Or think you might be interested?