SOLUTIONS

Virtual Experience Management

VISUAL TOOLS FOR
UX INNOVATION WITHOUT IT DEPENDENCY

Virtual Customer Experience Manager

Website changes without IT dependency

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Empowerment

for site control

Your first order of business is to empower yourself with the ability to manage the appearance of your e-commerce site. Our visual point-and-click interfaces remove the need for IT assistance.

Launchpad

for program development

This is a perfect starting point for your customer experience optimization journey. Make ongoing UX changes to gain instant benefits while learning valuable optimization skills.

Analytics

for data driven innovation

The solution comes with embedded analytics to help you detect weak links in the customer experience. Use the on-page engagement data to design and innovate customer experiences.

Top 3 Considerations

Click on applicable checkboxes below to learn how virtual experience management can assist.

No technical capabilities

Limited technical resources are preventing you from making ongoing improvements of your site.

SOLUTION

Visual site management

As a non-technical person you can use Experience Manager to make visual point-and-click changes of your site.

‘Rough edges’

Your site is responsive but you still need to polish its UX and content for different devices and audiences.

SOLUTION

Targeted improvements

Leverage Experience Manager’s segmentation to apply site changes to different audience or device.

No actionable data

Your web analytics tool is not helping identify the ‘rough edges’ in the customer experience.

SOLUTION

Embedded web analytics

Our eCommerce focused web analytics will help you detect ‘kinks’ in the funnel as well as give you pointers to how to fix it.

No IT Needed

Virtually manage content, layout, or style of your web pages for different audiences or device form factors.

TEMPLATES 

Go live in minutes

Make site changes with minimum effort. Leverage preconfigured templates as a starting point or as an initial training tool.

Each template is supplemented with a help file with a story about why this template, how and what you have to do.

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COMPOSER 

Just follow a setup wizard

The site change process is managed by a Composer module, a setup wizard that monitors and guides your actions.

You do not have to be a html ‘ninja’ to provision the most complex campaigns.

VISUAL TOOLS 

No programming needed.

Just select a web page section that you desire to modify. Making changes is as simple as using a text editor.

This empowers business, UX,  and marketing teams to freely innovate and manage the customer experiences.

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So what makes us different?

VIRTUALIZATION

Unlike web content or tag management we enable free format changes of content, layout, or style.

CONTROL

Refine customer experiences by making site changes device, segment, or visitor behavior specific.

 ANALYTICS

Use embedded web analytics to detect weak links in customer experience and make data driven decisions.

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